FM In-House vs Outsourced

The evolution of Facility Management had come through both rational organization and distribution of the work.. 

Since the dawn of History, specific activities to attend, maintain and safeguard the property; by assigning related roles to the maids, slaves and craftsmen.. the Landlord had to oversee the performance and the quality of things done.. Deviation from the set delivery criteria would expose the assignee to punishment.. Cost of these assignees were minimal, as was governed by socioeconomic structure of Feudalism, Riches or Politicians..

The bilateral relations between the Landlords and the FM Assignees had evolved into various deployment and supervision forms; while the basic legal and financial structures stayed the same.. Instead of being enslaved or paid a little, the Assignees became payroll-staff with simple hierarchy and benefits.. That was the associated with the Industrial Revolution in 1900th..

Therefore, it took most of the Mankind history for the Facility Management to evolve into a stand alone corporate structures.. This was in 1980th; or about 50 years ago.. It is fair to call the Facility Management as a growing knowledge, industry and business..

The role of the Facilities Management Operator is very much inspired by the famous statement that Emmanuel Kant had put in his ”Groundwork of the Metaphysics of Morals (1785)”:

“All crafts, trades and arts have profited from the division of labor; for when each worker sticks to one particular kind of work that needs to be handled differently from all the others, he can do it better and more easily than when one person does everything. Where work is not thus differentiated and divided, where everyone is a jack-of-all-trades, the crafts remain at an utterly primitive level.”

Size, Cost and Development of new technology are the key categorization of the workplaces; whereas Facility Management will be applied.. However; Facility Management can’t be driven by Project Approaches; as incidents and Corrective Actions are indispensable part of the service..

On parallel, Quality and continuous improvement are key elements to achieve higher rates of key Performance Indicators; which would lead to Customers Satisfaction and pleasure..